Data Security – How do I know that my data, and that of my Clients’, is Secure?
Let us look at some of the features of our working model that address your concerns about Data Security: » ACCA-CPA Affiliates – Each Virtual Employee you work with at Obox Solution is an affiliate of a Chartered Accountant professional body from the UK (ACCA). There is a set code of conduct that needs to be followed with regards to Client Data Management and any deviation can result in the affiliation being revoked. » Two-way non-disclosure contract – You are going to be entering into contract with a Canadian Company with strict non-disclosure terms and the same non-disclosure terms are in place with the employees at Obox Solution who are your potential Virtual Employees. » Professional Indemnity Insurance – Obox Solution Ltd. is insured for professional indemnity in Canada for $1 million. » Multi-layer Bank grade security portals and system – Our servers are protected by state-of-the-art Security and Monitoring Software's allowing no local transfers, downloads or backup creation. » Remote Desktop Access – We use this model for those who want no data transfer on cloud at all. Remote Desktop essentially means that the resources will log on to your systems to do the work. No files leave the office, no data is being exchanged. We are just virtually coming into your office and doing the work on your systems. You can even log in to Cloud Software's without sharing access with us.
Which Accounting Software's do we use for Bookkeeping and Accounting?
Our pool of resources in the Canadian department is proficient in the following Bookkeeping and Tax Software's:
» Excel » QBO » QBD » XERO » Sage 50 » SAP Business One » CLEO
Tax & Working Papers Software's:
» Profile » Taxcycle » Caseware » QBO Working Papers
» HUBDOC » Receipt Bank » CLEO » ASANA » Tsheets
What are the Qualifications, Experience and Expertise of a Potential Virtual Employee?
All our Accountants are ACCA (CPA Equivalent) and have up to 10 years of Accounting Experience with up to 3 years of experience working with Canadian Accounting Firms. Accounting Expertise:
» Bookkeeping and Reconciliations – (Cloud and Desktop) » Management Accounts » Year-End Corporate Accounts – Canada » HST Returns – Canada » Year-End Statutory Accounts – UK » VAT Returns – UK » Financial Reporting » Payroll
Working Hours and Engagement – How does the whole Virtual Employee Model Work and how do we measure productivity?
Your Virtual Employee at Obox Solution works 8:00 am to 5:00 pm Eastern Standard Time to give you a live working experience. Obox Solution fully customizes the experience as per your needs. If you’re not using the Management Portal by Obox or Remote Desktop at your office location to manage the service, you can communicate live via communication softwares such as Skype, Slack, and Google Hangouts or Management softwares such as Asana, Trello etc. You can even manage the whole experience via emails if you prefer. Communication includes instructions, job reviews and deadlines from your side along with queries and job updates from the Virtual Employee’s side.
Timesheets are used to clock hours either through www.tsheets.com or through the Obox Management Portal. This will give you reports of the hours being spent on each of your Clients allowing you to gauge exactly how much time and money is being spent on each job. Obox Solution sets high standards of productivity and we let you gauge what’s acceptable and even request reduction of hours where you feel too much time has been spent.
Contractual Flexibility – What kind of contract am I going to sign?
We fix fee for one year, however, you would be entering into a month to month contract which allows you to opt out of the service at a 30-day notice in the first year and a 60-day notice in the second year. Prices are revised at the end of each year in accordance with the experience level in the Fee schedules we will share with you before we begin working together.
If for any reason you feel the need to change working models between part-time, full-time and Ad hoc, you can do that with a simple phone call to the area manager of the service.
What’s holding you back?
Ask for a free consultation and trial of the service now. Many firms denounce Outsourcing having heard from others about bad experiences. One wouldn’t denounce working with Accounting Firms just because they’ve had a bad experience with one. What we can say is, as with every service, there is a way of fixing the kinks and working in an organised manner. We have spent years perfecting our hiring and training systems, developing our own technology for management and most importantly, working by our motto of “Under Promise, Over Deliver.”
Along with your free consultation, you can ask to speak to one of our existing clients to reassure yourself that we are walking the walk.